User Experience / Interface

UI & Help Content

eBay Stores Listings Publisher was a new build, in beta. I worked with the product owner, team, and developers to help refine, and document the process, define the UI content, and draft embedded help content.

UX / UI

Help Content

UI & Marketing Copywriting

Two scrollable landing page variations were created for Bop Design cybersecurity client, UncommonX. Click images to view samples of the first page of each.

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UI, Help Content, Modals & Microcopy

Roles & Clients:

UX Content Strategist & Writer, Retail Investor Group, Mobile UX Self-Managed, Vanguard
Sr. Content Manager, UI & Help Content, eBay

Vanguard_cost basis updates_thumbnail.png

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Contextual Messaging & Email Response Templates

As digital project manager, I was responsible for the functional implementation and user experience of a new microsite for CAT rebuild kits. I also created this contextual messaging and the email response templates, led QA testing across multiple device types and browsers, and adjusted user-facing content according to customer feedback.

Microcopy / Contextual Messagng

Content Scoping

This content scoping example demonstrates the level of complexity of some of the web UI/UX and help content projects I've content-managed.

Content Scoping