eBay Stores Listings Publisher.png
ebay-logo-02-Barbs-Lenovo-PC_edited_edit

UI & Help Content

eBay Stores Listings Publisher was a new build, in beta. I worked with the product owner, team, and developers to help refine, and document the process, define the UI content, and draft embedded help content.

 
 
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UI & Marketing Copywriting

Two scrollable landing page variations were created for Bop Design cybersecurity client, UncommonX. Click images to view samples of the first page of each.

UncommonX Home Page Concept 1.png
UncommonX Home Page Concept 2.png
eBay_Closing Your Store Help_thumbnail.png
ebay-logo-02-Barbs-Lenovo-PC_edited_edit
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UI, Help Content, Modals & Microcopy

Roles & Clients:

  • UX Content Strategist & Writer, Retail Investor Group, Mobile UX Self-Managed, Vanguard

  • Sr. Content Manager, UI & Help Content, eBay

Vanguard_cost basis updates_thumbnail.png
purepng.com-caterpillar-logologobrand-logoiconslogos-251519939158mkwt8.png

Contextual Messaging & Email Response Templates

As digital project manager, I was responsible for the  functional implementation and user experience of a new microsite for CAT rebuild kits. I also created this contextual messaging and the email response templates, led QA testing across multiple device types and browsers, and adjusted user-facing content according to customer feedback.

Simantel_catrebuildkits_thumbnail_edited.jpg
 
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ebay-logo-02-Barbs-Lenovo-PC_edited_edit

Content Scoping

This content scoping example demonstrates the level of complexity of some of the web UI/UX and help content projects I've content-managed.