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            or disruptive...
inspire your customers to think, then act

Dynamic

STRATEGIC PLANNING

CONTENT & COMMUNICATIONS

TECHNICAL WRITING

  • Goals Planning

  • Content Strategy

  • Customer Data Synthesis

  • Research

  • Information Architecture

  • Communities Architecture & Restructuring

  • Auditing

  • Inventorying

  • Web Refresh Planning

  • Internal & External Comms Strategy, Planning & Execution

  • B2B / B2C / B2E

  • Editorial Calendars

  • Social Media Plans

  • Change Plans

  • Audience Analysis

  • Metrics Reporting & Analysis

  • Source Content, Core Messaging

  • Personas​

  • Sales Enablement

  • Branding

  • Program Materials

  • Style Guides

  • Website Copy

  • User Experience (UX) Content

  • User Interface (UI) Process Flows Evaluation

  • Landing Pages

  • Scripts

  • Videos

  • Storyboards

  • Cover Stories

  • Articles

  • Blog Posts

  • Press Releases

  • Case Studies

  • Whitepapers

  • Success Stories

  • Templates

  • Promotions

  • Marketing Collateral

  • Resumes & Cover Letters

  • LinkedIn Profiles

  • Partner Communications

  • Executive Communications

  • Marketing Campaigns

  • Meetings in a Box

  • Messaging Packages

  • E-campaigns

  • Newsletters

  • Comms Kits

  • At-a-glances

  • Side-by-sides

  • Release Communications

  • Product Content

  • Support Documentation

  • Knowledge Base Architecture & Content Development​

  • Application & Operations Process Documentation

  • Manuals

  • Reference Guides

  • Tutorials

  • Courses

  • Workbooks

  • Videos

  • Flow Charts

  • Instructions

  • Help Content, FAQ, Contextual, In-app, Pop-ups, Auto Responses

  • Jive Development

  • Communities Architecture & Restructuring

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“Barbara is a creative, detail-oriented content manager. She was very responsive to design changes and was able to adapt the content accordingly. I especially applaud her ability to work under tight deadlines.”

—Nikhil C., Senior Product Manager, eBay, Inc.